Privacy Policy

2.1 Personal Information: When you make a reservation, we collect:

• Full name
• Email address
• Phone number
• Postal address (if provided)
• Government-issued ID details (required at check-in)
• Payment information (processed securely through Cashfree)

2.2 Booking Information:

• Check-in and check-out dates
• Room preferences and special requests
• Number of guests
• Booking history and transaction details

2.3 Technical Information:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website addresses

2.4 Communication Data: Records of correspondence with us via email, phone, or contact forms.

We use your personal information to:

• Process and confirm your reservations
• Communicate booking confirmations, modifications, and cancellations
• Process payments securely through our payment gateway partner
• Provide customer support and respond to inquiries
• Send important updates about your booking or our services
• Improve our website, services, and user experience
• Comply with legal obligations and prevent fraud
• Send promotional offers and newsletters (only with your consent)

We process your personal data based on:

• Contractual necessity: To fulfill our obligations under the booking agreement
• Legitimate interests: To improve services, prevent fraud, and ensure security
• Legal compliance: To meet regulatory requirements (GST, tax laws, hospitality regulations)
• Consent: For marketing communications (you may withdraw consent at any time)

We may share your information with:

5.1 Payment Processors: Cashfree Payment Gateway for secure payment processing. They have their own privacy policies governing the use of your payment information.

5.2 Email Service Providers: Resend for sending booking confirmations and notifications.

5.3 Legal and Regulatory Authorities: When required by law, court order, or government regulations.

5.4 Service Providers: Trusted third-party service providers who assist in operating our website and conducting our business, under strict confidentiality agreements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant gateway
• Encrypted database storage
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure

While we take reasonable steps to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

You have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at tashospitality2025@gmail.com.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and performance
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

For questions, concerns, or requests regarding your privacy and personal data, please contact us:

46 Elite Enclave
T.A.S.HOSPITALITY LLP

SSA-46, Ashwin Nagar, Shravan Sector, Near Symbiosis School, CIDCO, Nashik 422009, Maharashtra

Phone: +91-9967920065

Email: tashospitality2025@gmail.com